How does Faith Direct charge for its service?
Faith Direct receives a flat, monthly fee for full program administration including marketing, communications, account servicing, reporting and funds transfer. This fee is based on the size of your church.

How will my church know what its members are giving?
Faith Direct provides monthly disbursement reports detailing gift amounts and allocations. This reporting includes number of enrollees, amounts, types of gifts and dates.

Can Faith Direct provide my church with reports compatible with my church database/accounting software programs?
Currently Faith Direct provides import files for several major church database/accounting software programs. If your software has an import function, Faith Direct will work to make adjustments to our reporting format in order to become compatible with your software.

Does the program offer both eft and credit card options for church members to contribute?
Yes, Faith Direct maintains the necessary security requirements which allow the safe and secure use of multiple major credit cards as well as checking and savings accounts.

Are there any additional service fees for church members to make changes or cancel their account with Faith Direct?
No, Faith Direct does not charge individual users for any account maintenance. All account maintenance costs are factored into the Faith Direct church level service fee.

Which credit cards do you accept and what are the fees?
Currently Faith Direct offers the acceptance of Visa, MasterCard, Discover and American Express. Visa, MasterCard and Discover's fees are 2.15% with a $.13 per item transaction fee. American Express' fees are 2.85% with a $.15 per item transaction fee.

When will my church receive its funds?
Faith Direct debits participating members accounts on the fourth business day of each month for the entire month's total offertory and/or second collection contribution amounts authorized. Four business days following the initial debit Faith Direct will deposit the appropriate funds into the church's account.